This Warranty only apply on the end consumers who purchase our products for our own websites: aisecure.group / easilok.com / amazon.com/easilok
Notice: AIsecure is our group name, which hosts our sub-brand of AIsecure & Easilok.

AIsecure Inc. extended the Limited Lifetime Warranty on both Mechanical and finish to the original "User" of residential door lock --E2, provide lifetime warranty service for end consumers.
The warranty service for products other than E2 products is 3-5 years

As long as the User occupies the residential premises upon which the Product was installed originally. AIsecure Inc. will replace, repair or refund the purchased price in exchange for the product once the user return the defective product to the Manufacturer.

The maximum responsibility of the manufacturer is limited to he purchase price of the product.

For warranty service, please call 001 949 333 0722,

8: 00 a m.-8:00 p.m EST, Monday through Friday

After-sales service confirmation procedure

Please prepare the corresponding purchase record with purchased date. If you can't provide above record. the product of free warranty period will be calculated 5 years after ex-factory date.

"AIsecure Limited Lifetime Warranty " will be unavailability under the following situation:

(1) Without logo of “AIsecure” or “EASILOK”, or any counterfeit products with our Logo

(2) Wrong operation due to installation did not according to related specifications, installation instructions, or malfunction due to the disassembled without professional guide.
(3) Malfunction due to accident and misused (including improper handling, extrusion, collision, scratches, high temperature, damp) .
(4) Natural disasters and uncontrollable matters.
(5) Malfunction from other issues those unrelated to product design, technology, manufacturing quality.

Statement: AIsecure are only responsible for repairing, replacement of the defective products or product components.

Note: It may be protected by MAGUNSSON MOSS FEDERAL WARRANTY if the product be regarded as consumer product. Please note:

(1) Some states do not allow limitations or incidental consequential damages on the implied warranties time for lest the above limitations may not fully applicable.

(2) This warranty gives you specific legal rights and User may have other rights which may vary from difference state.

(3) For warranty service, please call 001 949 333 0722, 8: 00 a m.-8:00 p.m EST, Monday through Friday

(4) This warranty hot line may change, please go the this website for update information.