Returns & Refunds Policy

We are committed to ensuring your satisfaction with every purchase. Please read our return and refund guidelines carefully to understand your rights and our processes.

  • 30-Day Return Policy

    You have 30 days from the date of receiving your item to request a return. To be eligible:

    • The item must be in its original condition—unused, unworn, with tags, and in its original packaging.
    • A receipt or proof of purchase is required.
    • If your return is accepted, we’ll provide a return shipping label along with instructions. Items sent without prior approval will not be accepted.

  • Damages and Issues

    Inspect your order upon arrival and contact us immediately if:

    • Your item is defective or damaged.
    • You received the wrong item.
      We’ll evaluate the issue and resolve it promptly.

  • Exceptions / Non-Returnable Items

    Certain items are not eligible for returns, including:

    • Perishable goods (e.g., food, flowers, plants).
    • Custom or personalized products.
    • Personal care items (e.g., beauty products).
    • Hazardous materials, flammable liquids, or gases.
    • Sale items and gift cards are also non-returnable.
      For questions about specific items, contact us.

  • Exchanges

    To exchange an item, return the unwanted item first. Once the return is approved, you can place a new order for the desired item.

  • European Union 14-Day Cooling-Off Period

    For orders shipped to the EU, you may cancel or return your purchase within 14 days for any reason. Items must meet the same return conditions: unused, unworn, with tags, and in original packaging, along with proof of purchase.

  • Refunds

    Once we receive and inspect your return, we’ll notify you about approval status. If approved, a refund will be issued to your original payment method within 10 business days.

If you have any further questions about Returns & Refunds Policy, please feel free to contact us at alsecureinc@gmail.com. We’re here to help!

  • Innovation and Patent

    Easilok is the first and only smart storefront door lock that offers keyless locking with a simple twist. No need to hand out keys or rush back to secure your store—lock up the mortise lock effortlessly and with peace of mind.and Globally we have more than 20 patented invention certificates

  •  Super Easy Installation

    Unlike traditional storefront door locks that require professional installation,our products can be installed by anyone even a child for a few minutes.no longer need to make an appointment with a locksmith to wait anxiously for a few days and to pay an extra on-site installation fee $200 to locksmith

  • Direct Replacement

    Replacing your existi door locks is a seamless and stress-free process with EASILOK. Designed for ultimate compatibility, our locks allow you to quickly remove your current mortise lock and install the new one in just a few simple steps. There's no need for extensive modifications, additional hardware, or professional assistance.

  • Mechanical Security with Key Entry

    As a purely mechanical lock, It deliver reliable security without relying on electronics. While this means you won’t be able to control the lock via your phone, it also eliminates potential vulnerabilities associated with electronic locks, such as hacking, power failures, or software glitches.In extreme weather or downtime,It remains a reliable and robust choice for protecting your storefront.

  • Inaccessible Bypass Tool Protection

    Engineered with advanced security features, Easilok are designed to outsmart even the most determined burglars. Our innovative locking mechanisms provide superior protection against bypass tools and techniques that can easily compromise outdated locks. By addressing common vulnerabilities, EASILOK ensures your store remains a fortress of security.

  • Brand & Service

    we are committed to revolutionizing door security with innovative, keyless deadbolt solutions. Our cutting-edge designs combine functionality, durability, and modern aesthetics to deliver a seamless user experience. We strive to redefine convenience and reliability, providing locks that adapt to your lifestyle while ensuring peace of mind.